FAQ's

HOW MUCH IS SHIPPING?

Posting days are currently Tuesdays & Fridays. We offer a standard rate of £3.00 for UK shipping via Royal Mail. Local delivery is available free of charge to GL18 postcodes only.

HOW DO I USE WAX MELTS?

Our wax melt bars are made so that you can easily "snap off" a chunk at a time. Simply place a chunk into the top of your wax burner and prepare for the room to fill with fragrance. You may use either a tea light or electric burner, we find that tea light burners give off the most fragrance. 

 

HOW MUCH WAX SHOULD I USE?

How much wax you use depends on the size and temperature of the room. For best results we recommend that you keep windows shut. Burn until there is no more scent coming from the wax, then you may wait for the wax to cool before applying light pressure to one side of the wax until it pops out. 

 

WHEN WILL I RECEIVE MY ORDER?

​We aim to get all orders dispatched within 3 working days. We hand pour our products which may cause some delays during busy periods. 

DO YOU SELL WHOLESALE?

We are delighted to be able to accept wholesale orders. If you'd like to stock our products, whether you're a small salon or larger business just get in touch to access our wholesale prices.

SAFETY INFORMATION

Please follow these simple but effective steps to ensure you maintain safety at all times whilst also getting the most out of our products.

  • Only use Oh So Melty Co waxes in appropriate wax burners.

  • Do NOT leave melting wax unattended .

  • Please check packaging for allergen advise.

  • KEEP OUT OF REACH OF CHILDREN.

  • Our products are NOT edible.

For your peace of mind, please know that Oh So Melty Co is fully insured & CLP

compliant.

Please note: The intensity of the fragrance will depend on the size of the room, temperature of the room and the amount of wax used. For best results, close windows in rooms you are burning wax.

Once the wax is spent, let the wax cool off and simply place pressure on one end of the wax until it pops out. Alternatively, use cotton balls/pads to soak up the used wax and dispose of accordingly. Be sure to not use cleaning products/chemicals or wipes on the burners.

Got another question? Please get in touch with us!